NEW TRANSIT PAYMENT PROCEDURE
We now have a Transit Ranger who will check-in and process transactions for vehicles using the car ferry. The Ranger will be working out of a golf cart, navigating the waiting line on Panama Blvd. The Ranger will be equipped to process payments using credit & debit, Visa, MasterCard, Discover and Amex cards. Our objective is to speed up the boarding process, and allow the mates to focus on the safety of vehicles, and walk-on guests.
In addition to collecting payments; the Ranger will be collecting pass book tickets, punching flex passes, verifying annual passes, and recording activity for those home builders who have contracts. After being processed by the Ranger you will be given a ticket which you will provide to the mate when your vehicle is in place on the barge.
Later each evening (Depending on Traffic) the Ranger will be shut down and processing will be handled by the mate on the ferry the same way it is presently handled. No credit cards will be processed after the Ranger is off duty.
HOME OWNERS who have guests and service companies coming to their home should follow these guidelines –
OPTION 1. Bring payment to the Transit office prior to the day of arrival. The name will be recorded on the daily arrival list, and provided to the Ranger.
OPTION 2. If you are on the Island you may bring a pass ticket to the mate on the Island side; he will deliver it to the Ranger. This can only be done if the guest/service company is arriving that day. Your name and the name of the guest/service company must be written on the back of the ticket. When delivering a ticket to the ferry mate do not board the vessel until all traffic has finished loading and unloading. The Transit Company is not responsible for passes that are not used on the specified day, and become lost.
OPTION 3. For owners who are out of the area, and have service needs at their home; arrangements should be made with the service provider directly. If this isn’t possible, you can call the Transit office, and provide payment via credit card. All Property owners should encourage their vendors who do business on Don Pedro / Knight Island to purchase their own pass books, and add the fee to their bills. This would reduce your responsibility, and make the system more efficient for all involved.
We believe that these changes will make the Transit system more efficient, safer, and more flexible for our customers; we will continue to explore better and more efficient ways to accommodate a diverse customer base. Thank you for your cooperation. Palm Island Transit [/emc2alert]
Effective Immediately, the barge hours are going back to normal. Sunday through Thursday 6:30AM until 10PM, Friday 6:30AM until 11PM and Saturday 6:30AM until Midnight. Thank you.
“We transport you to paradise.”
Our mission is to provide safe, timely ferry transport from the hectic life on the mainland to the relaxed “Island Time” lifestyle, while ensuring friendly, helpful service to our customers; to promote ecological balance between the surrounding environment and our business practices and cultivating the spirit of community for the island residents and visitors.
Don Pedro and Palm Island are one of the last non-commercialized barrier islands in southwest Florida. Today the island is primarily a residential and vacation community. You won’t find Palm Island on any nautical map, as its “official” name is Knight Island. It has fondly been called Palm Island for over 40 years, due to the development of Palm Island Estates in the late 60’s and early 70’s and the addition of Palm Island Resort in the late 70’s and early 80’s, which is located on the north end of Knight Island,.
Once you are directed by our friendly mates to board the ferry, sit back and relax for a short trip across the Intracoastal Waterway from the mainland to the island. Keep an eye out on the Intracoastal, as the dolphins like to show off on occasion.
With the premier of our new website, you can now access our website on your smart phone or tablet. We will keep you updated, in real time, on the latest information and news concerning our service. This will be particularly helpful to you during inclement weather, or should we have an unexpected mechanical failure of any of our equipment.
Enjoy your time in paradise!